Aveon Health values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including text messaging.

1. Information We Collect

• Personally Identifiable Information (PII): Name, phone number, email address, mailing address, and other identifiers you provide.
• Healthcare Logistics Data: Appointment details, billing information, and service preferences.
• Technical Data: IP address, browser type, and usage logs.
• SMS Opt-In Data: Consent status, mobile number, and message interaction history.

2. How We Use Your Information

• To provide healthcare logistics and facility services.
• To send appointment reminders, billing notifications, and service updates.
• To improve our operations and customer experience.
• To comply with legal and regulatory requirements.

3. SMS Messaging Privacy

• No Marketing Sharing: We will not share, sell, or rent your Personally Identifiable Information (PII) — including your phone or mobile number — with third parties or affiliates for marketing or promotional purposes.
• SMS Opt-In Data: All SMS opt-in data and consent information will not be shared with any third parties, except as required to deliver the specific services associated with the campaign.
• Permitted Sharing: We may share your personal data, including your SMS opt-in or consent status, with trusted third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
• Explicit Consent: SMS communications require explicit one-to-one consent. Your SMS opt-in data will never be shared or sold to non-affiliated third parties for any purpose outside of delivering Aveon Health’s services.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You may:

• Access and update your personal information.
• Opt out of SMS messaging by replying STOP.
• Request deletion of your data, subject to legal and operational requirements.

6. Customer Care

For questions or support, contact us at:
Phone: 480.300.4663

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at http://aveonhealth.com/privacy-policy